Transactional Email API for E-Commerce Platforms
Never miss an order confirmation or shipping notification. Sently sends transactional emails from your own domain for modern e-commerce stores and merchant platforms, and shows you when each one is delivered.
📦 High Deliverability for Order-Critical Emails
When customers complete checkout, order confirmations must reach the primary inbox immediately. Sently prioritizes transactional receipts so your buyers never wonder if their order went through.
⚡️ Real-Time Delivery Events
Gain complete visibility into customer communication. Monitor dispatches, inbox delivery status, opens, and link clicks in real time via high-reliability webhooks.
🚀 High-Throughput Batch Sending
Scale during flash sales and peak shopping periods without bottlenecking. Deliver thousands of order updates, inventory announcements, and receipts simultaneously without rate-limit slowdowns.
🎨 Flexible Template Support
Render responsive, beautifully branded receipts with dynamic order totals, itemized cart listings, customer shipping addresses, and tracking buttons that look great on any device.
🛡️ Brand Authentication & DMARC Protection
Protect your storefront brand against phishing and spoofing with streamlined SPF, DKIM, and DMARC enforcement, ensuring customers and email providers trust your store's emails.
📊 Real-Time Support Visibility
Equip customer service reps to resolve delivery inquiries fast. Search by customer email address or order reference to inspect delivery timestamps or trigger immediate resends.
Critical E-Commerce Use Cases
Order Confirmations
Provide buyers immediate post-purchase reassurance with dynamic, itemized receipts detailing ordered items, payment summaries, and order tracking numbers.
Shipping Notifications & Tracking Updates
Send automated dispatch alerts, carrier tracking links, out-for-delivery notifications, and delivery confirmations to keep shoppers informed at every step.
Refund Receipts & Return Confirmations
Provide immediate clarity when returns, item exchanges, or credit adjustments are processed, reducing customer service workload and chargeback friction.
Cart Abandonment & Back-in-Stock Alerts
Re-engage high-intent shoppers with prompt cart recovery reminders and timely stock restock notifications that drive conversion directly back into checkout.